Linen Management - United Kingdom

Healthtex Synergy is the largest focused healthcare linen supplier in England, operating from a number of factories around the country. Healthtex provides services to large acute hospitals (over 1000 beds), large community and mental health trusts and private hospitals. The division only provides healthcare linen and does not supply any other market.

As a specialist supplier, Healthtex is an important component of a hospital's strategy for management and reduction in hospital acquired infections.

Healthtex provides a high quality service, supported by high quality products and processing, together with joint management responsibility with customers for achieving budgets. Healthex complies operates in compliance with the requirements of ISO9001(2000).

Healthtex Synergy is recognised as having some of the leading healthcare laundries in England, with a management team focused on creating quality and value for customers. Healthtex Synergy's laundry division works in partnership with customers to meet today's healthcare laundry needs.

Service Levels

Linen hire

Healthtex Synergy's linen rental service offers a service based on a per use basis, and products are of high quality, purpose designed, healthcare products, processed to a high standard.

Healthtex Synergy has a rental linen product range design to meet needs of the modern healthcare environment. Healthtex Synergy achieves economies of scale by supplying a linen rental service, enabling savings to be passed on to customers.

Fully managed linen rental

Linen rental with on site distribution team utilising a computerised material management programme. This results in a seamless service supported by state of the art computerised management systems.

Fully managed linen rental integrated solutions

Fully managed linen rental integrated with the sterile services department and medical products management lowers overall on site costs. Internal distribution costs (delivery and collection from wards) can be reduced by 50% through integrated services.

Specialist services

Healthtex Synergy also offers a range of premium services to enhance the linen rental service. These specialist services include barcode tracking for theatre linen, sewing, uniform management, curtain management and other specialist services. The specialist services offer a unique formula providing more than just the basic laundry service and can make all the difference in "value added".

Customer service & communication

Operating as a partnership with customers is key to our success; one of the most vital components is communication. Two-way communication is vital to ensuring Healthtex Synergy’s understanding of the service and product needs of the end users, and for the end users to understand how and when the service can meet their needs. Communicating with and listening to the customer is a priority for Healthtex Synergy.